Note 8 - Slow Charging

[AliAikur]

after July 1st Security update note 8 charging very slow. Please fix it.

 full charge takes 4 more hours.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve charging issue kindly follow the given below steps:-

1. Reset the device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Screen-shots(time taken to charge). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support