Vike
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03-23-2017 10:57 AM in
Galaxy Note
updating apps via wifi causes heating.
overheating started after my update.
putting it into powersave mode kindly reduces the heating.
i removed all battery hunger apps and also disabked most apps.
i forced shutdown apps that I don't use using Greenify.
please suggest me something, bcoz for this overheating, i cant play any ANY games, coz a little of gaming makes the devide hot.
overheating started after my update.
putting it into powersave mode kindly reduces the heating.
i removed all battery hunger apps and also disabked most apps.
i forced shutdown apps that I don't use using Greenify.
please suggest me something, bcoz for this overheating, i cant play any ANY games, coz a little of gaming makes the devide hot.
3 Comments
Arpit164
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03-23-2017 12:12 PM in
Galaxy Note
facing the same issue on my Note 5 and i think it happened after last OTA update.
Vike
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03-23-2017 12:26 PM in
Galaxy Note
yes yes. exactly. after the last update. otherwise this device still holds as the best device of the price and size range and in terms of everything.
Samsung_India_
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03-23-2017 04:01 PM in
Galaxy Note
Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).