Jheez
Beginner Level 4
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08-28-2023 03:52 PM in
Galaxy Note
Green line issue with the Note 20 ultra screen has been appearing since the recent updates and it has happened to me as well. Is Samsung going to cover the repair of the screen with regard to this green line problem?
2 Comments
Samsung_special ist
Community Manager
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08-31-2023 08:32 AM in
Galaxy NoteHello,
Kindly accept our sincere apologies regarding the issue you're facing with your device, noting that the phone should be checked and examined by the service center directly.
Jheez
Beginner Level 4
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08-31-2023 09:50 AM in
Galaxy Note
Hi @samsung_specialist. I have already brought it to SharafDG at Abu Dhabi Mall. The service person says the screen has to be replaced at a cost. Should it be the cost of screen replacement has to be covered by Samsung because it happened after the software update.