Original topic:

Note 20 battery

(Topic created on: 09-06-2021 08:37 PM)
336 Views
QamarNajm
Beginner Level 2
Options
Galaxy Note
Hi, 

I just got a new Note 20 and the battery seems to be draining quickly. 

This is the first time I'm using Android and Samsung shifting from an iPhone.. 

Is there something ib have to turn off etc??

Thanks & Regards 
8 Comments
VikrantTambade
Active Level 10
Galaxy Note
Hi
Can you please share your battery stats? And how are the display settings?
QamarNajm
Beginner Level 2
Galaxy Note
Here are the display and Screenshot_20210906-172125_Device care.jpgScreenshot_20210906-172023_Settings.jpgScreenshot_20210906-172014_Settings.jpgScreenshot_20210906-172134_Device care.jpg
VikrantTambade
Active Level 10
Galaxy Note
I was trying to say that by detailed battery stats, you may understand that which app or activity is consuming more of your battery Juice. And if you display setting ie resolution is also quad HD will consume more battery. Just check.

Morever, you may also check suggestions given by @MohammedSijah.
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

MohammedSijah
Expert Level 1
Galaxy Note
Hello Qamar, wlecome to samsung. Here are some tips regarding your query.
》Always keep your device software up-to-date. (Settings > Software update > Download and install.)
》Update all apps from both Playstore and Galaxy store.
》Uninstall unwanted apps.
》Add all the irrelevant apps to deep sleeping apps. (Settings > Battery and Device care > Battery > Background usage limits > Put unused apps to sleep/ > 'Deep sleeping apps')
Please note that, deep sleeping apps never works in the background.
》Optimise your device (Settings > Battery and Device care > Optimise)
》Perform a forced restart. (Press and hold the power button and volume down button together for 10-15 seconds till phone shows the Samsung logo.)
》Use Dark mode whenever possible.
(Settings > Display)
yho
Active Level 5
Galaxy Note
Welcome to exynos 990
Ahmadأحمد
Active Level 6
Galaxy Note
Heheheh nice one :)
Ahmadأحمد
Active Level 6
Galaxy Note
Sell it, Don't do any above advise. Doing all above advise means carrying 3310 in high price. Heheheheh

At expert level and samsung specialist what are you guys advising here. He has new phone, why he should come to customer service. Or turn of his options which u paid so much money for it.