Original topic:

Note 20 Ultra pink line issue

(Topic created on: 08-01-2024 09:14 PM)
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kpravinda
Active Level 2
Options
Galaxy Note
  • I am using Note 20 Ultra last three years.Sudddenly screen got a pink line on left side.I have updated it.
6 Comments
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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kpravinda
Active Level 2
Galaxy Note
My phone is not under warranty
goodthings
Expert Level 5
Galaxy Note
If this issue occurred within 3 years from the date of purchase and there's no any physical or liquid damage then please don't bothered and try to it's above-mentioned process. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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DCpro
Active Level 1
Galaxy Note
Will it be repaired free of cost?
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