Original topic:

Note 20 Ultra Charging Information (Lock Screen)

(Topic created on: 12-19-2020 12:49 PM)
jiliannesantos
Beginner Level 2
Options
Galaxy Note

There is no display of "Super fast charging. 95% 13m until full" in my lock screen. 

 

My current settings are:

Always on Display - off

Show Charging Information - on

 

When I turn on, Always on Display - charging information shows. But I don't want my phone to be Always on Display.

 

I already called the Samsung Hotline, they remotely checked and reset my settings but still it does not show. They said that maybe it's the software. 

 

Current software I have is: N985FXXU1ATJ1 / N985FOXM1ATJ1 / N985FXXU1ATJ1

Security Patch Level: 1 October 2020

 

If anybody knows why this is happening, please let me know :)

 

Thank you!

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18 Comments
jiliannesantos
Beginner Level 2
Galaxy Note
Tried that too and also reset my settings to default. still did not work...
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Galaxy Note
Ok. Unlock your device and share a screenshot showing the charging notification.
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jiliannesantos
Beginner Level 2
Galaxy Note
Here

Screenshot_20201217-190051_One UI Home.jpg

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Galaxy Note
I mean this notification.

Screenshot_20201217-190432_Samsung Members.jpg

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jiliannesantos
Beginner Level 2
Galaxy Note
here

Screenshot_20201217-193836_One UI Home.jpg

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Galaxy Note
Hi!
Can you check your Display settings? I have kept the 'Show charging information' on and that is how I see the text on my screen while charging

20201217_200555.jpg

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jiliannesantos
Beginner Level 2
Galaxy Note
That is my current setting but still not showing...

Screenshot_20201217-180017_Settings.jpg

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alrayhi
Active Level 7
Galaxy Note
if you are using bixby routine . like choose when you are changing your phone keep my always on display off
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jiliannesantos
Beginner Level 2
Galaxy Note
Just checked with the service center, they confirmed that it is because of the new software update.
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