Original topic:

Note 20 Ultra 5g , 5g network not working

(Topic created on: 01-11-2023 09:57 AM)
279 Views
zain08
Active Level 2
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Galaxy Note
Dear Samsung, 
Any update with regards to 5g mobile network . 


Indian 5g Jio network is not supporting Note 20 ultra 5g
4 Comments
Syamupk
Beginner Level 4
Galaxy Note
5g not working , Samsung team please check and rectify .
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Samsung_specialist
Community Manager
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Galaxy Note

Hello,

 

Kindly be informed that the 5G network depends mainly on the country that you're located in.

Please try to reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi, Bluetooth.

However, If the issue still exists you should visit one of the authorized service centers for further investigations.

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zain08
Active Level 2
Galaxy Note
we already did everything, but Jio india 5g network says that note 20 ultra 5g is not a 5g phone ..
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zain08
Active Level 2
Galaxy Note
hi Guys , i guess its a great news that 5G jio ,is now working our phone NOTE 20 ULTRA 5G... could somebody please comfirm
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