Original topic:

Note 20 Ultra 5G Finger Print Sensor not working properly

(Topic created on: 07-30-2021 09:58 PM)
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muneerzoom
Beginner Level 2
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Galaxy Note
Hi All, 
My Note 20 ultra's finger print sensor is not working properly (without Screenguard), it hardly detects the fingerprint.
I tried to reset everything still no help, does any one facing this issue
Seeking help to clear this problem.
1 Comment
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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