Original topic:

Note 20 Plus [Internet Always Dropping]

(Topic created on: 11-21-2020 12:34 PM)
141 Views
faheemwahid
Beginner Level 2
Options
Galaxy Note
Is there anyone else facing of changing network from 5G/ 4G - in both the case internet is normal and not super fast. 

Please advise. I am using du network in Abu Dhabi
7 Comments
Galaxy Note
Hi, I'm not facing any issues with Etisalat network, 5G is super fast.
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Galaxy Note
Check with DU and they assist you.
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi,

If you are moving from a 4G to 5G network,  then it may be normal. If the issue continues, then take the device to a certified Samsung Service Center to have it checked out.

 

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Mathew1
Active Level 6
Galaxy Note
I am facing the same issue on du 5G network. with 4G+ internet works fine whereas if the phone is set in to 5G/4G/3G/2G mode, 5G doesn't work properly even though full 5G coverage is available. Also when 5G mode is chosen, 4G+ doesn't work. Complained to du, they've checked the nearby tower and informed they couldn't find any issues. So using 4G mode always to get connected.
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Mathew1
Active Level 6
Galaxy Note
17Mbps with 5G mode (If the phone is on 5G mode it shows only 4G instead of 4G+) and 110Mbps with 4G mode- Shows 4G+ on the screen (Same location)
If i check from 5G locations, speed reaches till 200Mbps for few seconds then it will reduce to 3G speed😒

Screenshot_20201123-000947_Chrome_4977.jpg

Screenshot_20201123-001033_Chrome_4979.jpg

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Sebbie
Active Level 8
Galaxy Note
i dont have any issue between 5G and 4G+ for me its the same speed and Using 5G will drop your battery so fast, so I set 4G+ only rather than 5G., 😁
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Mhtnr
Beginner Level 2
Galaxy Note
bonjour
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