Original topic:

Note 10 plus 5g not updating to Android 12

(Topic created on: 03-07-2022 03:37 PM)
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AgaJaved
Active Level 1
Options
Galaxy Note
I got my Note 10 plus 5g from dubai. But its not showing any update here in India. When i go to Software update n click on Download n Install, it does nothing no matter what i do. I removed sim, tried with Wifi n Mobile data n reset to factory settings twice... Tried with Samsung Switch. 
And Last Update option is greyed out.

Samsung needs to help us as to how can we download the latest Android 12 update.
16 Comments
Anonymous
Not applicable
Galaxy Note
Contact to samsung
Because my note 10 plus is up to date
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AgaJaved
Active Level 1
Galaxy Note
I did and they asked me to take my phone to service center for no reason. If the phone is not updating then its a software glitch not a hardware issue.
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Galaxy Note
Take it to a service center. They will manually update your phone. Service centers are not only to fix hardware related issues. They can help with software related issues too. Although, don't be surprised if they deny support, because Samsung doesn't provide support for devices whixh are purchased from a foreign country.
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owl123
Active Level 10
Galaxy Note
Connect to dubai vpn and try again
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AgaJaved
Active Level 1
Galaxy Note
Advise any gateway for dubai...
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owl123
Active Level 10
Galaxy Note
I am not really sure, google search can help
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AgaJaved
Active Level 1
Galaxy Note
Thanx.. i will find out...
Galaxy Note
Try Samsung smart switch app on PC, I am 90% sure it will be updated via that app.
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AgaJaved
Active Level 1
Galaxy Note
Plz read my msg. Already tried that...
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