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12-04-2019 09:46 AM in
Galaxy NoteHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Do the reset settings of the camera (camera>>setting>>reset setting).
3) Turn on the Auto Flash (If Available in the Device).
4) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
Then kindly restart the device and check the issue.
For further assistance, register your concern in Samsung members app > Beta Feedback > Send Feedback > Error Reports.
Regards,
Team Samsung Members
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12-04-2019 11:02 AM in
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