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11-09-2020 12:44 PM in
Galaxy NoteDear Samsung UAE,
If you may, I was as charging my phone with the provided charger and and cable yet suddenly it wont charge. Please be advised that a Temperature Icon suddenly appeared after the Charging Icon. I already tried several genuine chargers and cords but still the issue remains.
inquiring for your specialization on the possible solution to this issue.
Thank you Very much and have a great day ahead!
Kind Regards,
AAlmonte
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11-09-2020 09:35 PM in
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11-10-2020 12:49 AM (Last edited 11-10-2020 12:49 AM ) in
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11-10-2020 09:45 AM in
Galaxy NoteHi,
Sorry to hear about the issue - did you try the device with a different charger? If the issue continues, please take the device to the nearest certified Samsung Service Center to have the device checked out.
Hope that helps.