Normal or Problem?

[3abra7manist]

I have a Note 20 Ultra 5G exynos, after updating to OneUI 4 I noticed that if I enabled 120 hz and extra dim and make the brightness to the lowest, the grey color becomes reddish. If I go back to 60 hz or disable extra dim or increase the brightness, things become normal.

Is this a hardware or software issue? How can it be resolved? Kindly help me

See the attached photos and videos

As the dim intensity increases, the red color increases & the brightness decreasès

By the way, I replaced my screen due to green tint and some deficiencies on last October on the warranty, but the warranty is ended since last November.

[Usman_]

Better visit nearest Samsung Service Center. I just checked all settings, as u mentioned above, but nothing like ur phone issue.

[3abra7manist]

I am willing to do, I am devasted of this tbh
I replaced my screen due to manufacturing deficit before the warranty ends with 2 weeks
Now the new screen is showing that and didn't even complete 2 months! The warranty is ended now! They shouldn't charge me for replacing a defected replacement of the defected original screen 😠

[Usman_]

Sad to know.

[Anonymous]

Yea for sure get that checked

[Anonymous]

I checked mine and is not like that, try to check the wall paper or themes that you use.

[3abra7manist]

Done yet still the problem exists, I sent an error report to samung with the images and most propably will try to visit the service center.

[Anonymous]

Also not sure but do u have the bluescreen the eyecomfrt settings this could be the issue of it

[3abra7manist]

@Mafrek I turned it on and off several times, it has no effect. I also restarted the phone and still. I tried to play in the white balance and make it less reddish but nothing changed also.

[TechnoGenuine]

I strongly advice you to share these logs on Get Help section and Samsung will share to relevant department to look into it. You will also get a respond from them.