Original topic:

No lte icon after update (Note 20 Ultra)

(Topic created on: 06-20-2021 12:26 AM)
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Lainz
Beginner Level 2
Options
Galaxy Note

I noticed that after the may update i no longer have the lte icon and im not able to access the internet when im not on wifi, although i am still able to make calls. 4g 5g and automatic network modes don't work and the only one working is 3g but that isnt a permanent solution. Ive turned airplane mode on and off, re-started the phone, taken off the sim card, reseted my network settings, dialed ##72786#, deleted the system cashe and the only solution i can think of is to do a factory reset which from what ive read doesnt seem to do anything. Is anyone having a similar problem and is there any other solutions?

2 Comments
aarib
Expert Level 3
Galaxy Note
Nope
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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