Original topic:

No clear way to remove app timer.

(Topic created on: 05-19-2025 11:27 AM)
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Siddhu1512
Active Level 4
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Galaxy Note
Previously, when I want to remove time limit for an app, I would set it to 0 and it'll remove it. Now , when I set app timer to 0, it sets limit to 0, rendering the app unusable, instead of removing the timer. There is no clear way to remove timer. 
I'm using Samsung galaxy note 20 ultra (Android 13)

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2 Comments
cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Siddhu1512
Active Level 4
Galaxy Note
If support were clever enough, they would have told this solution immediately but I had to find it myself:
Under the app Digital Well Being, we can find 'App timer' (easiest way is to search App Timer in the settings) and then we can find the list of apps for which timer is active. We can remove or add timer afor apps from there
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