@Samsung_IN I have a note 8 purchased before 21st October. I have contacted Samsung multiple times and there has been no satisfactory response from your side. I got a call from the escalated team and she said that she has verified that I have a valid offer and will c the banner in my galaxy app soon. But there has been nothing and again she also has not replied to the email instead of sending mails since 3 days... It has been a month now that I am contacting you for the same reason... It is very disappointing. A brand like Samsung can thug us with free offer banners and not deliver the free product to us.
Thanks for being with Samsung and sharing your concern. We would like to inform you that we have dedicated support team for service issue, so we will request you to kindly send us your concern with contact details so they will better assist you in this regards on provided link http://www.samsung.com/in/support/erms/. Be sure to hit ♡ when you find an answer that works for you.