Original topic:

No Support Of Jio True 5G

(Topic created on: 01-13-2023 11:11 AM)
484 Views
abhaidwivedi
Active Level 6
Options
Galaxy Note
Jio Is Not Giving Support Of Its 5G On My Note 20 Ultra But Its Working Perfectly On My Brothers M Series Phone Which Is Way Cheaper.
Why Samsung?
11 Comments
bv123
Active Level 5
Galaxy Note
Same issue with my note 20 ultra
0 Likes
Ashish004
Active Level 4
Galaxy Note
No proper reply 😕 sirf yahi reply krange samsung kam raha hai bhatt jaldi apko milega.. 3 month ho gya phir bhi same reply
0 Likes
bv123
Active Level 5
Galaxy Note
Muje bhi yahi reply de Rahe he as soon as possible
0 Likes
Rak14384
Active Level 3
Galaxy Note
We have paid for 5G devices. If our problem is not solved then it is not our problem. We have nothing to do with Samsung's problem. Provide solution in one week or replace our equipment with upgraded model. We have to spread our concern. Tag us all on Twitter and other social platforms.
0 Likes
SunilSencha
Active Level 1
Galaxy Note
Yes . We must take an action against this!
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Samsung_qj6BqOG
Beginner Level 2
Galaxy Note

What I got from customer care that, Jio stand-alone 5g will not be available on Note 20 ultra. You can use Airtel 5g but not jio 5g.

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cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologies for the same. Samsung is working rigorously to release Software Updates on all eligible devices. Most of the 5G devices will get a Software Update to Enable 5G Services soon as updated in our Media communications too. Please stay tunes for the update.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

0 Likes
Saleem2001
Active Level 5
Galaxy Note
Any update?
0 Likes
Ramon555
Active Level 4
Galaxy Note
Jio(SA) will never be supported by Indian variant of Note20 Ultra. I recieved an official communication from Samsung CEO desk today. Samsung thinks that Indian customers are fools and their hard earned money is waste. I hope someone in authority looks into this issue and takes Samsung to Court for deceiving Indian customers on buying their so-called 5G phones. The worst part is that the Snapdragon variant does work on the SA network like Jio but only the inferior quality Exynos chipset will not work on the Jio network in India.
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