Pratim001
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11-28-2020 06:49 PM in
Galaxy Note
After One UI 2.5 update, Note 9 screen come back to its original form. Still there is a little problem of extra brightness, backlit is coming in black portion of screen. If I set brightness to 20% then only pitch dark black is availble, more than 20% it is light grey and less than 20% it is redish. only at 20% it is perfect dark pitch black. you can observe this problem only if you have a dark wall paper and in dark room.
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HVR
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11-28-2020 09:55 PM in
Galaxy Note
it hasn't solved the problem in my case, and even if it did,, i guess it's a temporary fix. as the past software update seems to have caused some hardware malfunction on the original display screen
cs-member13
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12-03-2020 02:14 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support