New update problem

[kibrahim]

Dear Samsung Team Ever since I updated my mobile the earphone of the mobile is not working the earphone no sound the sound is coming from the speaker of the mobile sorry guys help me

[salmanul]

Which phone are you using.?

[kibrahim]

Samsung Note 10 plus 5G

[Samsung_specialist]

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

[salmanul]

TRY to Reset your phone's settings. This will restore your phone to its factory settings, but it will not delete any of your data. To reset your phone's settings, go to Settings > General management > Reset > Reset settings.