Original topic:

New update has a glitch

(Topic created on: 06-29-2020 09:00 PM)
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DrGopalkrishna
Active Level 1
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Galaxy Note
The new one ui update in Samsung note 10 lite makes the phone more fast.But it makes my screen go hazy at times when it lies unused for 4-5
Hrs.pls fix this screen issue.I have no physical damage to the screen.It goes hazy spontaneously and comes back to original but at irregular intervals.I can't find any solution to fix this.It feels like **bleep**.Pls provide an update and fix this screen issue.
1 Comment
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

2. Check device in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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