Original topic:

NOTE 8

(Topic created on: 11-13-2019 08:13 AM)
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Pradiprajak
Active Level 7
Options
Galaxy Note
Plz help me
Mene samsung Level u hedphone new liye but samsung note8 ke sath connect nahi ho rahi
But mera samsung note10 plus ke sath connect ho rahi hai why
5 Comments
Gst26
Expert Level 5
Galaxy Note
It works fine with Note8 too, just reset it by pressing Play/Pause button for Five Seconds, and then try again...
https://youtu.be/uczPk2MLlVk
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Pradiprajak
Active Level 7
Galaxy Note
Thanks bro my problm solve
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Pradiprajak
Active Level 7
Galaxy Note
Thanks...Gst26
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Pradiprajak
Active Level 7
Galaxy Note
just reset it by pressing
Play Pause button for Five Seconds, and then try again..
problm solve
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Samsung_Support4
Moderator
Moderator
Options
Galaxy Note

Hi there,


To resolve the issue please follow the below troubleshooting steps:

  1. Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->Bluetooth).
  2. Go to settings>apps>all>three dots>show system apps>Bluetooth>storage>clear cache.
  3. Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings)

Then try to connect level U with the device again.

For further assistance register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)


Regards,
Team Samsung Members

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