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ThisIsAman
Active Level 1
i bought note 8 on 1st jan 2018 and it has already started hanging in whatsapp.

Whenever i chat with more than 1 people on whatsapp at a single time, my Galaxy Note-8 starts to hang! It happens everytime!
I tried clearing all apps before chatting and i also optimised phone before chatting but if i chat with more than 1 people on whatsapp, it always starts to hang and gets very slow.

My whatsapp is up to date
My phone's android version is up to date
My phone has around 25 GB of space left


PLEASE HELP!

P.S - Is there anyone else facing the same problem??
10 Comments
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GalaxyTeam
Active Level 7
Join Note 8 Indian Telegram Group

https://t.me/joinchat/DvvVrkAYfNQcXiOLCes0vg

190+ Members
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MER
Active Level 3
plz add my mo.no.Telegram group +919925530030
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kruparth
Active Level 3
its might whatsapp bug
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Prabhahunny
Active Level 5
Oreo update has to fix the ram management issues if any
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Lauki
Active Level 8
Recently WhatsApp has been facing issues such as being Obsolete. WhatsApp is working to fix this. Wait until the update, hopefully your issue also might get resolved.
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โ˜…
its might be issue in whatsapp
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Abhi05
Active Level 4
many users are complaining of note 8 hanging.
lagging always an issue with samsung phones and apple devices way too costly with many basic features not there. pixel screen not good.
all latest flagships are not good
better go with oneplus 5t if it doesnt have any issues at least with that peace of mind is price is less Smiling_Face
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ThisIsAman
Active Level 1
Guys how can it be a whatsapp bug when my whatsapp is up to date ? and if its the bug in whatsapp current version then why is it not happening with anyone else ? im confused
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admin_
Expert Level 5
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> WhatsApp >> Clear Data & Clear Cache.
2) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit โ™ก when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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