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Original topic:

NOTE 20 ULTRA GALLERY APP STOPPED WORKING AFTER UPDATE

(Topic created on: 03-04-2021 06:49 AM)
GOSSIPSAIGON
Active Level 1
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Galaxy Note

Hi everyone,

 

I updated to ui 3.1 and everything was working fine.  Yesterday, I updated the gallery app from the Galaxy store and it stopped working.  There are no pictures and albums.  The camera wouldn't save pictures in there.  I already deleted cache, data, and partition per Support but none has worked.

19 Comments
Adik12
Expert Level 1
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Galaxy Note
try the same thing but this time after Clear data force stop the app then close it out of of your background 5hen restart your phone try it!
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GOSSIPSAIGON
Active Level 1
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Galaxy Note

Just tried and didn't work 

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Adik12
Expert Level 1
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Galaxy Note
umm so sad
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Adik12
Expert Level 1
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Galaxy Note
try to do the same thing but instead of closoing app and restarting your phone try to Uninstall then reinstall your Update of your App try it
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GOSSIPSAIGON
Active Level 1
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Galaxy Note

Already tried that you.  Didn't work

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Adik12
Expert Level 1
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Galaxy Note
this last thing should work Now instead of doing all this and reinstalling it what I am going to do is this basic thing is uninstall the update of your application
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تالا12345
Active Level 2
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Galaxy Note
nahedkwt3@gmail.com
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Adik12
Expert Level 1
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Galaxy Note
if you cannot uninstall the update then just go to its application settings then at the bottom you will see reset camera or gallery Which ever settings want to reset
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Zahangiralomroni
Beginner Level 5
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wow
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