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05-15-2020 12:57 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device
- Perform Battery Optimization: Settings>> Select Device Maintenance/Device Care>> Optimize>> Optimize all options like Battery, Storage and Memory
- Adjust screen timeout settings: Settings>> Display>> Screen timeout>> Select minimum screen timeout.
Battery Drainage related Concern: For more information, you can also follow mentioned link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
If the issue still persist, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support