Original topic:

NOTE 10 PLUS

(Topic created on: 05-13-2020 11:56 AM)
85 Views
Pradiprajak
Active Level 7
Options
Galaxy Note
My note 10 plus battery very fast drain
How to solve this prblm
Pls help me friend
6 Comments
Galaxy Note
stop background sync and background apps
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vicke
Active Level 7
Galaxy Note
nothin will happen if u stop background apps ... it's 2.1 issue ... many users are facing same issue let's hope in next update this issue ll b gone
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MiraclePanda
Expert Level 2
Galaxy Note
The temperature is hot & due to that our phones get hotter in summer & yes this is one of the reason for battery drain. put unwanted apps to sleep , restrict apps so that it won't run on background, use device care.
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Kondaakhil
Beginner Level 5
Galaxy Note
I'm facing same issue
Vinay415
Active Level 4
Galaxy Note
yes me too.. for me it's getting only 5hrs.
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device

  1. Perform Battery Optimization: Settings>> Select Device Maintenance/Device Care>> Optimize>> Optimize all options like Battery, Storage and Memory
  2. Adjust screen timeout settings: Settings>> Display>> Screen timeout>> Select minimum screen timeout.

Battery Drainage related Concern: For more information, you can also follow mentioned link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persist, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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