Original topic:

NEW UI 3.0 BATTERY SUCKS

(Topic created on: 01-10-2021 01:01 PM)
274 Views
mrProfessional
Active Level 5
Options
Galaxy Note
AFTER  UPDATING  PHONE  ON 3.0  MY GALAXY NOTE 10 PLUS  AND  NOTE  20 ULTRA  BATTERY  IS  DRAINING  VERY FAST   ..PLZZ  FIX  IT
0 Likes
1 Comment
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes