Original topic:

My new Smart phone will not be SAMSUNG anymore

(Topic created on: 09-15-2020 01:16 PM)
349 Views
AMAANkhanzz
Beginner Level 4
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Galaxy Note
I m using Samsung from my first mobile From 
GALAXY SERIES
GALAXY GRAND 
THEN GALAXY Grand 2 
GALAXY S6
GALAXY SPORT GEAR
THEN SAMSUNG GALAXY NOTE 9
I always wanted to be a part of Note Family and able to save my money to buy 
NOTE 9 ON Aug 22 2018
I really enjoyed using it but after 1 year several problems rapidly occur in my mobile 
Fingerprint sensor stop working
WATER GET INSIDE THE MOBILE 
BATTERY DRAIN FASTER 
AND NOW S-Pen stop working
Back cover of mobile got loose aswell 
I never expect after spending that much on smartphone i will get these problem in 2 year.
I am not Same country from where i bought this I am in Saudi Arab now  and excited for
 Galaxy note 20 pro
 But after facing so much issue how i can be a part of your  Family anymore.
Forsure Samsung don't get affected with loosing one customer at all But  MY NEXT SMARTPHONE WILL NOT BE SAMSUNG ANYMORE..😔


3 Comments
Galaxy Note
Buy Apple bro dont gofor any Chinese Crappp..
Dilli
Expert Level 5
Galaxy Note
ok 👌
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We apologies for your inconvenience. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support