Original topic:

My WhatsApp doesn't notify me on new mesgs.

(Topic created on: 06-22-2022 06:04 PM)
231 Views
MKNote20Ultra
Active Level 4
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Galaxy Note
Ever since I've upgraded to Note 20 Ultra, my WhatsApp doesn't notify of any new mesg. Only when I open WhatsApp, it downloads all the new messages. 
3 Comments
JEEVA777
Active Level 7
Galaxy Note
If your WhatsApp in deep sleep mode, you will not notify for new Messenges. Put WhatsApp in never sleeping mode.
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Babayaga575
Active Level 7
Galaxy Note
Open app info of whatsapp and do these ;)Screenshot_20220622-182041_Settings.jpgScreenshot_20220622-182046_Settings.jpg
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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