Original topic:

Moisture detected Issue not solved

(Topic created on: 08-04-2021 10:12 AM)
133 Views
Note10plus frustated
Beginner Level 2
Options
Galaxy Note
My phone has not been wet. But it shows moisture detected all the time. 
Tried, tested and failed methods:
1. Dump in rice for 1 24 hrs.
2. Left in sun for a day
3. Used blower.
4. Cleaned port throughly with earbuds and toothpicks.
5. Number of days repeating above methods: more than 10 days.
6. Gone through safe mode.
7. Force Stop Android System.
8. Cleans USB Settings cache.
9. Wiped cache partition using recovery mode.
10. Tried with more than 5 different chargers.
11. And everyother technique found till pages 20 of Google. 

Result: Still Moisture detected

Can anyone help to bypass this sensor and help me charge my phone.?

11 Comments
JaswantSharma
Active Level 3
Galaxy Note
Yes fix the problem.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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