bAjU
Active Level 3
there is showing moisture detect in my usb port , I wash my hands and put my phone in my hand , may be only a single drop come in contact and but may be it goes . it has been given ip68 rating . how thats possible and now what to do because I am not able to fast charge my phone .
6 Comments
AnkurBansal
Active Level 7
Don't charge your phone, and wait to let the port dry. It happens to anyone. IP68 doesn't mean your phone is waterproof. There isn't even warranty for water damage. Wait for port to dry and the fast Charging will work like usual.
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bAjU
Active Level 3
thanks for replying

there may be only single drop or may be reason of fog . there is no heavy raining .
samsung says it has been given ip68 rating .
but still single drop did break rating . i have also iphone 6 which is not water resistant still works perfectly . used it also in drastic condition . So how can i trust that this phone is even water resistant upto a limit shown in the advertisements like . neither i can test water resistant test .
thanks for replying
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bAjU
Active Level 3
but still fast charging is not working .
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admin_
Expert Level 5
We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you.

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Lucent
Beginner Level 2
how much time will it take to get dried ??? I've been waiting for hours...
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bAjU
Active Level 3
mine take 5 hours to dry
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