Original topic:

Mobile data turns off while on voice call.

(Topic created on: 12-10-2020 12:36 PM)
55 Views
Parth962000
Active Level 1
Options
Galaxy Note
Everytime I'm on call it automatically turns off mobile data after something 5 minutes of call. I can't do work or search anything while I'm on call. 

It is not a problem on other phone. 
Any solution?
0 Likes
13 Comments
Anonymous
Not applicable
Galaxy Note
bro actually i used it in long before...but see that option.... they mentioned that it's temporary
0 Likes
Midhun096
Active Level 1
Galaxy Note
there is an option on mobile data during the call....only access the data of the current calling sim
_HK02_
Expert Level 2
Galaxy Note
Pls mention ur sim name , And also note that if u have volte disabled in ur phonw then ur internet will disconnect ....
Smae happens in my phone when volte is off...........
But if even after enabling it ur internet goes off , then this means ur isp does not support volte on ur device
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes