Original topic:

Mobile data turns off while on voice call.

(Topic created on: 12-06-2020 10:05 PM)
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Parth962000
Active Level 1
Options
Galaxy Note
Everytime I'm on call it automatically turns off mobile data after something 5 minutes of call. I can't do work or search anything while I'm on call. 

It is not a problem on other phone. 
Any solution?
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13 Comments
Anonymous
Not applicable
Galaxy Note
it's temporary. not permanent ...read section they clearly said that it's temporary not continuous
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Parth962000
Active Level 1
Galaxy Note
but as long as call goes it remains off... when I hang up call then after it starts
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Parth962000
Active Level 1
Galaxy Note
isn't there any way to keep mobile data on even while on call?? bcoz other manufacturers give this feature/facility
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Ehsank
Expert Level 5
Galaxy Note
if you have data on one sim, and you use 2nd sim which haven't data then its happened, but also connect again after few minute
did you enable "use mobile data during call"?
Parth962000
Active Level 1
Galaxy Note
I think that option of "Mobile data during call" is not available on ONE UI 1.0
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Ehsank
Expert Level 5
Galaxy Note
do you have in one ui 1.0?
_HK02_
Expert Level 2
Galaxy Note
This works on 2 sim only ,
Ehsank
Expert Level 5
Galaxy Note
yes, when attend call and if you have data on other sim too then it enable data on other sim
_HK02_
Expert Level 2
Galaxy Note
Yes , turn on volte calls under the mobile network section in connection settings
It should work
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