Original topic:

Missed call notification

(Topic created on: 05-12-2021 12:00 AM)
149 Views
SSGill
Active Level 4
Options
Galaxy Note
My note 10 plus sometimes fails to display the missed call on AOD (Always on Display) or Lock Screen....

Tried resetting the phone also but issue still remains....any suggestions please? 
7 Comments
Galaxy Note
Check lockscreen notification once..

Screenshot_20210508-235053_Settings_74603.png

SSGill
Active Level 4
Galaxy Note
Already tried...
0 Likes
Speedy675
Active Level 4
Galaxy Note
I believe its a pretty widespread one ui 3.1 bug which is observed in many phones in many categories. Even if you set it to display on lock screen, it still doesn't show. You have to wait for a future update to get it fixed.
SSGill
Active Level 4
Galaxy Note
Ya seems so...bec. there's so much discussion on the net about the error
0 Likes
SanjayMahore
Active Level 3
Galaxy Note
Disable other calling app l1ike trucaller than check
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SSGill
Active Level 4
Galaxy Note
I tried this many times...but unfortunately stereotyped answers are sent by your team every time.......
I usually get better support from samsung community rather than samsung customer support