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(Topic created on: 08-28-2024 07:28 PM)
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moumena
Beginner Level 3
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Galaxy Note
Not able to send messages with Samsung note 20 ultra 5g recently problem occured
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Samsung_specialist
Community Manager
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Galaxy Note

We understand the frustration caused by the recent issue with sending messages on your Samsung Note 20 Ultra 5G, and we are here to help.

To resolve this issue, please try the following steps:

- Check for Software Updates: Ensure that your device's software is up to date by going to Settings > Software update > Download and install.
- Clear Messaging App Cache: Go to Settings > Apps > Messages > Storage > Clear cache. This can help resolve any temporary glitches.
- Reset Network Settings: Go to Settings > General management > Reset > Reset network settings. This will reset all network-related settings, including Wi-Fi, mobile data, and Bluetooth.

If the issue persists, we recommend contacting your network provider to ensure there are no network-related issues affecting your messaging services.

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