Original topic:

Long journey with Samsung will be ending here

(Topic created on: 02-05-2021 09:09 AM)
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Beshoy_rt
Active Level 1
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Galaxy Note

First I was a very big fan of all Samsung’s products for more than 10 years ago

 I already still owns  

- Samsung Galaxy Note 9

- Samsung Galaxy S 10

- Samsung Smart TV 40 inch

- Samsung Galaxy watch 46

- Samsung J7 2012

 

but now I faced a silly problem with my phone Samsung Galaxy note 9, the screen suddenly turns to yellow color with horizontal lines in background especially with white color, while the phone wasn’t dropped.

when I contacted with Samsung members they told me screen should be replaced and it will be on my own cost!!!

I know lately it’s a global issue and it was happened with many devices!!!

My only explanation is “Samsung use a very bad materials and short-life materials which don’t worth all this money paid for it”

Now I’ll not pay any $ in Samsung’s products and also I’ll share my bad experience with my colleagues, relatives, friends, and family 

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8 Comments
Galaxy Note
Are you familiar with flashing process? if yes revert me back.
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Beshoy_rt
Active Level 1
Galaxy Note

Unfortunately no!

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Galaxy Note
Well there is one other option, Ask any good repair guy or service center to downgrade your device to one UI 2.0. As far as I know that will solve the issue.
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Beshoy_rt
Active Level 1
Galaxy Note

Thanks for your help, I’ll try it and hope the issue to be resolved 

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S_Kumar73
Expert Level 5
Galaxy Note
samsung smartwatch 40 inch?..
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Beshoy_rt
Active Level 1
Galaxy Note

Sorry, I mean Smart TV 40 inch

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S_Kumar73
Expert Level 5
Galaxy Note
🤙
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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