Original topic:

Lock screen problem

(Topic created on: 06-28-2021 03:54 PM)
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sim12
Beginner Level 4
Options
Galaxy Note
Hello guyz! 
I am having problem with my note 10. Whenever i switch on the phone, it directly shows homescreen not lockscreen 
4 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi there,

Please bring the device to a Samsung Service Center to have it checked out with a technician.

Find the nearest service center on Samsung.com

MohammedSijah
Expert Level 1
Galaxy Note
Hi, please make sure you have not enabled smartlock. Goto Settings > Lockscreen > Smart lock and make sure you haven't activated any smart lock methods. Also have a look at your unlock methods,
Settings > Lockscreen > Screen lock type. Thank you.
Samsung_specialist
Community Manager
Options
Galaxy Note

Thanks for the advice on this!

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sim12
Beginner Level 4
Galaxy Note
Thank u so much, its solved now ☺