Original topic:

Lag after the software update to One UI 4.0

(Topic created on: 01-18-2022 09:24 PM)
267 Views
Mannarkrishna
Active Level 1
Options
Galaxy Note
I've noticed lags after the one UI 4.0 update today in India on my phone. It lags especially during the multi tasking ie switching between the apps 
There are animation frame drops 
Fingerprint scanner has once again become very slow in recognition of the finger 
If anyone else is facing the same issue please let me know 
6 Comments
sarfarazahmed
Active Level 8
Galaxy Note
I heard that Jan update will fix those issues Lets hope for best
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Mannarkrishna
Active Level 1
Galaxy Note
I've already received the Jan update along with the one UI update
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trendygautam
Active Level 4
Galaxy Note
Kaha se pta hai bhai tujhe sahi ho jyga Jan ke baad samsung support ne bataya?
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sarfarazahmed
Active Level 8
Galaxy Note
Nhi bhai
When s21 users got the update they said that most of the issues are fixed
Then i read sammobile article that nxt update will fix most of the issues
sarfarazahmed
Active Level 8
Galaxy Note
Did u hard reset ur phone
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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