tej17
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10-16-2018 10:47 AM in
Galaxy Note
Is anyone facing ghost touches or lag in general after the september. I have been facing it in lot of the apps recently namely youtube,freshmenu,etc.
5 Comments
prince17
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10-16-2018 10:52 AM in
Galaxy Note
no I haven't
SanjuIndia
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10-16-2018 02:50 PM in
Galaxy Note
ya I did... little bit...n smtym only...
Kapilking
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10-16-2018 03:56 PM in
Galaxy Note
Probably they will make it up in the next update
tej17
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10-16-2018 06:05 PM in
Galaxy Note
yeah probably they might. it was just there for sometime for me as well. hope it does get fixed and doesn't occur again
admin_
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10-26-2018 12:36 PM in
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Update application with which you are facing the issue.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Update application with which you are facing the issue.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/