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Original topic:

Issue 10002

(Topic created on: 04-24-2021 04:01 PM)
omar94
Active Level 1
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Galaxy Note
What is the problem I can't use dynamic lock screen it keeps showing me this code 10002
11 Comments
prestigyy
Active Level 4
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Galaxy Note
Make clear cache
HUZAIN
Active Level 10
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Galaxy Note
Go settings- apps- show system app - wallpaper service
And make clear catch and clear data

Screenshot_20210424-172024_Settings_13411.jpg

omar94
Active Level 1
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Galaxy Note
I cleared cash and data
And restart my phone 📱still doesn't work!!!
Everything else is working in my device
HUZAIN
Active Level 10
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Galaxy Note
Which wallpaper u set
Video wallpaper or
Dynamic wallpaper?
If ur set video wallpaper change other video and check again
0 Likes
HUZAIN
Active Level 10
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Galaxy Note
If like this showing clear data on wallpaper service app
Clear data on wallpaper app
Clear data on
Com.samsung.android.wallpaper.res app

Screenshot_20200908-091654_Wallpaper services-1_13480.jpg

HUZAIN
Active Level 10
Options
Galaxy Note
Clear data on this 3 app

Screenshot_20210424-201918_Settings_13483.jpg

Screenshot_20210424-201901_Settings_13481.jpg

Screenshot_20210424-201908_Settings_13482.jpg

HUZAIN
Active Level 10
Options
Galaxy Note
If not working u have to format ur mobile ( factory data reset)
omar94
Active Level 1
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Galaxy Note
It worked by factory data reset 👌
HUZAIN
Active Level 10
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Galaxy Note
Ok friend