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Original topic:

Incoming call not showing

(Topic created on: 08-17-2021 06:31 PM)
essamedarwish
Beginner Level 2
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Galaxy Note
Hello everyone
My samsung note 9 does not show the incoming calls. I can hear the calling ringing tone but cannot see the notification. This only happens if Iam using an app and then someone is calling. Appreciate you help. Thank you
3 Comments
HUZAIN
Active Level 10
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Galaxy Note
Go phone settings - apps - reset app preferences
Screenshot_20210817-183316_Settings.jpg
HUZAIN
Active Level 10
Options
Galaxy Note
Even if not work
Reset ur mobile settings
Go to phone settings- general management - reset - reset all settings- reset settings

(It's not delete any file only ur phone settings will change )
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Samsung_specialist
Community Manager
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Galaxy Note

Hi there, 

Please bring the device to a Samsung Service Center to have it checked by a technician. 

Find the nearest service center to you online.

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