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Original topic:

I stop receiving WiFi connection

(Topic created on: 08-15-2021 01:05 AM)
Afzalpni
Active Level 1
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Galaxy Note
Galaxy Note 10+
I stop receiving WiFi connection but tethering (hotspot) is working.
I had used a vpn client and since then, this problem is started. So, I have uninstalled the App but I am not able to solve the problem.
Can anyone help me? 
12 Comments
MohammedSijah
Expert Level 1
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Galaxy Note
Hi Afzal, You can just reset your network settings to solve this. Goto Settings > General management > Reset > Reset network settings. Please note that this will delete all your wifi passwords and bluetooth pairings. Thank you.
Samsung_specialist
Community Manager
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Galaxy Note

Thanks for your help on this!

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Afzalpni
Active Level 1
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Galaxy Note
Hi Sijah, many thanks for your reply. I have reset the network settings and then I tried to connect WiFi with the password. But this is not solved my problem and still I'm not able to connect to WiFi (WiFi is working fine with other devices)
Any other thoughts?
MohammedSijah
Expert Level 1
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Galaxy Note
What it shows if you input the password and tap "connect".
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Afzalpni
Active Level 1
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Galaxy Note
It's trying to connect few times and disconnected.
MohammedSijah
Expert Level 1
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Galaxy Note
Can you connect with other wifi networks?
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Afzalpni
Active Level 1
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Galaxy Note
Now it's done.
Thanks for your time and assistance.
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Galaxy Note
Hi there,
Restart both your device and the WiFi router and try once again. This can also happen if your device is blacklisted or blocked in your WiFis setup page.
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Afzalpni
Active Level 1
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Galaxy Note
Hi MittuVichu
Many thanks for your tip. I have restarted both my device and the WiFi router and it is done the trick!
Now I'm able to connect to WiFi.
Many thanks for your assistance