TheBigD
Beginner Level 2
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Galaxy Note

Immediately after upgrading to 11 and UI3 my batter is draining in hours without any additional use (Note 10 plus). Device care is reporting issues with all apps.. very high background battery usage. Most are in sleep but 64 cannot be optimised. Any suggestions?

4 Comments
Anonymous
Not applicable
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Galaxy Note
it's because may you simply install software via mobile data or wifi where the recommended process is to flash that big firmware from service center or install software via smart switch and pc to avoid software loop holes which creates thousands of different issues like battery drain , poor camera performance, slow ui etc
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Jt2003
Active Level 2
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Galaxy Note
The same problem occured in my device once.
It resolved once I factory reset my device
and that is the only option.
edit: I also replaced my battery which is a waste of money.
Factory reset is the only option.

Advise : Do not update your device immediately after the update was released.
Wait for a few days to get information about bugs.
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SaiKiranYaski
Active Level 1
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Galaxy Note
same problem brother. my screen on time is almost dropped to just 2hrs
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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