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01-26-2021 07:38 PM in
Galaxy NoteImmediately after upgrading to 11 and UI3 my batter is draining in hours without any additional use (Note 10 plus). Device care is reporting issues with all apps.. very high background battery usage. Most are in sleep but 64 cannot be optimised. Any suggestions?
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01-26-2021 07:45 PM in
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01-26-2021 09:38 PM in
Galaxy NoteIt resolved once I factory reset my device
and that is the only option.
edit: I also replaced my battery which is a waste of money.
Factory reset is the only option.
Advise : Do not update your device immediately after the update was released.
Wait for a few days to get information about bugs.
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01-27-2021 07:24 PM in
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01-27-2021 10:31 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support