Original topic:

How to back to android 10 ?? I can't charge my note10+ after android 11 update !

(Topic created on: 02-08-2021 01:56 AM)
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Mohamed_Note10_Plus
Active Level 1
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Galaxy Note

Hello,

How can I back to android 10 on my note10+ please??

I have a big charge issue just after the Android 11 update !
I can't also connect my phone to my PC and to my headphone AKG...
Note that I work with my phone, I don't buy it for 1200Euro just for fun !


Thank you for you feedback

Regards

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4 Comments
Ehsank
Expert Level 5
Galaxy Note
you can't, but you can do one thing is do visit service centre share ur issue, they will a reinstall your software update and if all errors due to software update then it will get resolved
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Galaxy Note

Thank you for your reply
I already do reset factory and it resolve the issue for some hours and without do anything, the issue appears again...
I will check with them tomorrow even if they don't give me any solution when I visit them last week

ChandanMallick
Active Level 10
Galaxy Note
It is not possible to get back to Android 10. But report your problem to Samsung with an error report. Thank you
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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