How are you,

[mdraselahmed]

I'm in Bangladesh, my smartphone model galaxy note 10 plus, I'm is problem facing for beack camera not open , please help me. 

[goodthings]

Please reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[mdraselahmed]

Already my device backup now complete. You're worked now please

[goodthings]

Your's most welcome to here.

[mdraselahmed]

Please look into this issues, I need to your support for problem solve.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[mdraselahmed]

OK I understand

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

However, We would like to inform you that the products manufactured in different countries may vary in specifications, designs, features, and updates. So, we recommend you get connected with the Samsung customer support team of the respective country from where you have purchased the product.

You can click the link provided below to reach your country-specific Samsung support team:
https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/

Warm Regards,
Samsung Customer Support