Original topic:

Home Decor in AR Zone Doesn't work

(Topic created on: 11-01-2020 11:03 AM)
549 Views
SGanorkar
Beginner Level 3
Options
Galaxy Note
Home Decor feature in AR Zone doesn't work. It opens, prompt to select the item and everytime it says couldn't connect to network even if I connect through phone data or wifi. Why this issue ?
My phone model is Samsung Galaxy Note 10 LITE
0 Likes
11 Comments
TimonN
Expert Level 3
Galaxy Note
It seems Samsung has stopped that service.
Please read following post.

https://r2.community.samsung.com/t5/Bixby/Samsung-Ends-Bixby-Vision/td-p/5620767
SGanorkar
Beginner Level 3
Galaxy Note
I think bixby vision and Hime decor both are different features. bixby works fine on mine.
Post from link is talking about Bixby Vision
0 Likes
Anonymous
Not applicable
Galaxy Note
🤣🤣🤣 where Samsung already started to stop those services then how you can do?
Sanskar
Expert Level 2
Galaxy Note
sed lyf
0 Likes
firstlyindian
Active Level 1
Galaxy Note
same issue with M51 model..
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
sahilsainiss
Active Level 1
Galaxy Note
what to do next?
0 Likes
SGanorkar
Beginner Level 3
Galaxy Note
bug remains the same. no result
sahilsainiss
Active Level 1
Galaxy Note
yes nothing changed
0 Likes