Help post

[Rakib78]

Software update option not available my Samsung note 9..me have old version android 9

[HUZAIN]

Hard reset ur mobile and check again.

If not work u have to change firmware

[Rakib78]

Yes bro,i do hard reset my mobile but not change any firmware

[HUZAIN]

How ur reset??? Switch off and pressing volume button or just reset vt mobile settings??

[Rakib78]

Yes u give me before one video..i see then i do same same

[Rakib78]

But not change anything

[HUZAIN]

Ok. Then u have to flash firmware via odin app

[HUZAIN]

Do you have pc or laptop??

[Rakib78]

No have laptop or pc bro

[HUZAIN]

Sorry bro
have to change new firmware. Need to give any repair shop