Help post

[rakib5683]

Samsung note 9 have old version Android 9...can anyone tell me why not came new update option on my Samsung note 9 device 

[HUZAIN]

Officially u can update to android 10

[HUZAIN]

Check software update on ur phone settings

[rakib5683]

Not have software update option bro

[HUZAIN]

Send me screen shot off last phone update

[rakib5683]

See

[rakib5683]

.

[HUZAIN]

Back up all ur data and hard reset ur mobile

[HUZAIN]

https://youtu.be/pHZniDdbAo4

[Alingal]

From Samsung members app's home page there is cover tab, there you can go to directly to software update settings page, did you try that?