I get greenish/yellowish tint at the bottom of pics taken from front camera on Note 8. This tint becomes very prominent when screen flash is on. Has anyone else seen this issue on Note 8? Any suggestions will be appreciated.
We apologize for the camera issue facing in the device. We would like to inform you that the issue you may be facing due to the environment light condition. We suggest you to follow some of the steps to check if issue can be fixed:
- Check taking image in outdoor environment. - Reset the Camera (From the Camera Setting). - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch. - If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
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This problem is not much seen in outdoor lighting conditions. This is mostly seen in indoor/low lighting conditions and it becomes prominent with front screen flash on. I would like to know if this issue is common across all note 8 devices or it is specific to mine which means firmware or hardware issue in my device. Could note 8 owners out there do me a favor by checking if your selfies get this green tint at the bottom with front flash on. Your help will be highly appreciated, otherwise I do not have much hope from Samsung side. Thanks!
