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Original topic:

Greenish colour on my note 20 ultra.

(Topic created on: 12-02-2020 12:31 PM)
Prabesh333
Beginner Level 2
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Galaxy Note
I am huge fan of Samsung smartphones. I just upgraded my phone note 20 ultra from s9+  but I am having problem from the greenish colour on my screen (black colour images from s9+ I clicked is greenish colour in my note 20 ultra). When I compare the display quality with my s9+ . S9+ is soo good and crisp image. It's not even one week I bought this phone but I am having disappointment with the quality. Bythway the note 20 ultra I bought is made in India and my s9+ is from made in Vietnam. Idk what would I do now? 😔😔😔
5 Comments
NitheeshTheKing21
Active Level 1
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Galaxy Note
go to settings, display, screen mode, CHANGE TO VIVID AND DRAG THE LEVEL TO COOL.
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DrDanger
Active Level 3
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Galaxy Note
Try first to check the colors of your screen by doing the following:
in phone screen dial *#0*# a new screen will open with all feature to test in your phone.
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necoicould
Beginner Level 3
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Galaxy Note

You are not the only one complaining about the horrible color temperature calibration on the note20ultra. I spoke with samsung support, and they told me, that they are aware of this problem, and are  going to fix it - they said.

 

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AhmerMalik
Active Level 7
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Galaxy Note
visit your nearest Samsung service center
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Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please take the device to a certified Samsung Service Center. They will help resolve the issue. 

Find the nearest service center to you online. 

Hope that helps.

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